The construction of marketing measures: The case of viewability

Robert Cluley*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

12 Citations (Scopus)

Abstract

This study seeks to develop a critical understanding of marketing measures. Marketing measures inform a variety of marketing practices and have been subject to ethical, discursive and epistemological critique. Informed by a range of theoretical work, this study sheds light on the construction of a key marketing measure in digital advertising: viewability. It shows how a range of competing interests can be mobilized and aligned; how an object of interest can be stabilized; and how standards for measurement can be reconciled. Across this account, we can see how issues of accuracy, ideology and ethics are bracketed off as participants agree on which things matter and which things count.

Original languageEnglish
Pages (from-to)287-305
Number of pages19
JournalMarketing Theory
Volume18
Issue number3
DOIs
Publication statusPublished - 1 Sept 2018

Bibliographical note

Publisher Copyright:
© The Author(s) 2018.

Keywords

  • Analytics
  • data
  • marketing measure
  • social studies of marketing
  • technical turn
  • viewability

ASJC Scopus subject areas

  • Marketing

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