Ahmed Shaalan

Research output

Research output per year 2013 2020 2022 2023 2023

• 17 Article
• 2 Chapter (peer-reviewed)
• 2 Comment/debate

Research output per year

Research output per year

Search results

• 2023

  A profile deviation approach to enhancing relationship marketing outcomes

  Dewnarain, S., Mavondo, F., Ramkissoon, H. & Shaalan, A., 17 Nov 2023, In: Journal of Hospitality Marketing & Management. 32, 8, p. 1005-1024

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Deviation 100%
  • Customer Engagement 97%
  • Brand Loyalty 85%
  • Managers 74%
  • Mauritius 53%
  1 Downloads (Pure)

• A Rejoinder to: ‘Questioning the Appropriateness of Examining Guanxi in a Wasta Environment: Why Context Should Be Front and Center in Informal Network Research – A Commentary on “De-Linking from Western Epistemologies: Using Guanxi-Type Relationships to Attract and Retain Hotel Guests in the Middle East”’

  Shaalan, A., Eid, R. & Tourky, M., 3 Nov 2023, In: Management and Organization Review. 19, 5, p. 1046-1048 3 p.

  Research output: Contribution to journal › Comment/debate › peer-review

• Harnessing Customer Mindset Metrics to Boost Consumer Spending: A Cross‐Country Study on Routes to Economic and Business Growth

  Shaalan, A., Agag, G. & Tourky, M., 5 Jan 2023, In: British Journal of Management. 34, p. 442-465 24 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Consumer Spending 100%
  • Business Growth 91%
  • Economic Growth 87%
  • Mindset 81%
  • Economics 51%
  33 Downloads (Pure)

• How negative workplace gossip undermines employees’ career growth: from a reputational perspective

  Cheng, B., Peng, Y., Jiang, T. & Shaalan, A., 20 Oct 2023, (E-pub ahead of print) In: International Journal of Contemporary Hospitality Management.

  Research output: Contribution to journal › Article › peer-review

  • Gossip 100%
  • workplace 88%
  • Work Place 84%
  • hospitality industry 56%
  • Employees 39%

• Negative workplace gossip and targets’ subjective well-being: a moderated mediation model

  Cheng, B., Peng, Y., Zhou, X., Shaalan, A., Tourky, M. & Dong, Y., 15 May 2023, In: International Journal of Human Resource Management. 34, 9, p. 1757-1781 25 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Gossip 100%
  • Subjective Well-being 96%
  • Emotional intelligence 88%
  • Work Place 84%
  • Mediation 74%
  5 Downloads (Pure)

• The Hidden Costs of Negative Workplace Gossip: Its Effect on Targets’ Behaviors, the Mediating Role of Guanxi Closeness, and the Moderating Effect of Need for Affiliation

  Cheng, B., Peng, Y., Shaalan, A. & Tourky, M., Jan 2023, In: Journal of Business Ethics. 182, 1, p. 287–302 16 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Gossip 100%
  • Guanxi 81%
  • Closeness 76%
  • Work Place 69%
  • Moderating Effect 57%
  61 Downloads (Pure)

• When and how does leader humor promote customer-oriented organizational citizenship behavior in hotel employees?

  Cheng, B., Dong, Y., Kong, Y., Shaalan, A. & Tourky, M., Jun 2023, In: Tourism Management. 96, 12 p., 104693.

  Research output: Contribution to journal › Article › peer-review

  • citizenship 100%
  • Hotel Employees 82%
  • Hotels 79%
  • Organizational Citizenship Behavior 68%
  • humor 67%
• 2022

  De-Linking from Western Epistemologies: Using Guanxi -Type Relationships to Attract and Retain Hotel Guests in the Middle East

  Shaalan, A., Eid, R. & Tourky, M., Oct 2022, In: Management and Organization Review. 18, 5, p. 859 - 891 33 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Epistemology 100%
  • Guanxi 95%
  • Middle East 71%
  • Hotels 64%
  • Personal Networks 40%
  8 Downloads (Pure)

• Erratum: De-Linking from Western Epistemologies: Using Guanxi -Type Relationships to Attract and Retain Hotel Guests in the Middle East (Management and Organization Review (2021) DOI: 10.1017/mor.2021.21)

  Shaalan, A., Eid, R. & Tourky, M., Dec 2022, In: Management and Organization Review. 18, 6, p. 1243 1 p.

  Research output: Contribution to journal › Comment/debate

  Open Access

  File
  14 Downloads (Pure)

• The Chatbot Revolution: Companies and Consumers in a New Digital Age

  Shaalan, A., Tourky, M. E. & Ibrahim, K., Aug 2022, The SAGE Handbook of Digital Marketing. Hanlon, A. & Tuten, T. L. (eds.). SAGE Publications

  Research output: Chapter in Book/Report/Conference proceeding › Chapter (peer-reviewed) › peer-review

• The impact of electronic word-of-mouth (eWOM) on consumer behaviours

  Liu, H., Shaalan, A. & Jayawardhena, C., Aug 2022, The SAGE Handbook of Digital Marketing. Hanlon, A. & Tuten, T. L. (eds.). SAGE Publications

  Research output: Chapter in Book/Report/Conference proceeding › Chapter (peer-reviewed) › peer-review

• Understanding consumer-based brand equity and its antecedents in international and national banks in Egypt

  Shaalan, A., Hegazy, A., Tourky, M., Elshaer, I. & Ashour, H., 2 Jan 2022, In: Journal of Marketing Communications. 28, 1, p. 38-72 35 p.

  Research output: Contribution to journal › Article › peer-review

  • International Bank 100%
  • National Bank 97%
  • Brand Equity 84%
  • Egypt 69%
  • Banking Sector 30%

• When Targets Strike Back: How Negative Workplace Gossip Triggers Political Acts by Employees

  Cheng, B., Dong, Y., Zhang, Z., Shaalan, A., Guo, G. & Peng, Y., Jan 2022, In: Journal of Business Ethics. 175, 2, p. 289-302 14 p.

  Research output: Contribution to journal › Article › peer-review

  • Gossip 100%
  • disengagement 74%
  • Work Place 69%
  • Trigger 66%
  • Mistreatment 63%
• 2021

  Arab networking and relationship marketing: is there a need for both?

  Shaalan, A., Tourky, M., Barnes, B. R., Jayawardhena, C. & Elshaer, I., 15 Oct 2021, In: Journal of Business and Industrial Marketing. 36, 10, p. 1793–1805 13 p.

  Research output: Contribution to journal › Article › peer-review

  • Networking 100%
  • Employees 16%
  • Join 15%
  • Small and Medium-sized Enterprises (SMEs) 13%
  • Personal Networks 11%

• Conceptualizing corporate identity in a dynamic environment

  Tourky, M., Foroudi, P., Gupta, S. & Shaalan, A., 22 Mar 2021, In: Qualitative Market Research. 24, 2, p. 113-142 30 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • Corporate Identity 100%
  • Dynamic Environment 84%
  • Interrelationship 20%
  • Visual Communication 17%
  • Organizational Culture 14%
• 2020

  Customer incivility and service sabotage in the hotel industry

  Cheng, B., Guo, G., Tian, J. & Shaalan, A., 2020, In: International Journal of Contemporary Hospitality Management.

  Research output: Contribution to journal › Article › peer-review

• Decoding travellers’ willingness to pay more for green travel products: closing the intention–behaviour gap

  Agag, G., Brown, A., Hassanein, A. & Shaalan, A., 2020, In: Journal of Sustainable Tourism.

  Research output: Contribution to journal › Article › peer-review

• New conceptualization and measurement of corporate identity: Evidence from UK food and beverage industry

  Tourky, M., Alwi, S. F. S., Kitchen, P., Melewar, T. C. & Shaalan, A., 2020, In: Journal of Business Research.

  Research output: Contribution to journal › Article › peer-review

• The role of corporate identity in CSR implementation: An integrative framework

  Tourky, M., Kitchen, P. & Shaalan, A., 2020, In: Journal of Business Research.

  Research output: Contribution to journal › Article › peer-review
• 2013

  Corporate identity antecedents and components: Toward a theoretical framework

  Kitchen, P. J., Tourky, M. E., Dean, D. & Shaalan, A. S., 2013, In: Corporate Reputation Review.

  Research output: Contribution to journal › Article › peer-review

• East meets West: Toward a theoretical model linking guanxi and relationship marketing

  Shaalan, A., 2013, In: Journal of Business Research.

  Research output: Contribution to journal › Article › peer-review